At Cleaning Mates For You, quality service and confidentiality are our top priorities. This policy explains our responsibilities and how we use your personal information. We comply with the Privacy Act 1988 (Cth) and the National Privacy Policy (NPP). This policy explains how we collect, use, disclose, store, protect and destroy your information. The Australian Privacy Principles are available on the Office of the Commonwealth Privacy Commissioner’s website at www.privacy.gov.au.

Why do we collect your personal information?

Name, address, phone number and email address are just a few examples. We collect personal information through a variety of means, including through our website, https://cleaningmatesforyou.com.au, letters, phone calls, faxes, emails, public venues, cookie candy and three parties. We do not guarantee the security or rights of third-party websites. If you believe your personal information may be used or disclosed, we may also use it for a secondary purpose related to the primary purpose. You can unsubscribe from our mailings or marketing at any time by contacting us in writing. Where acceptable and possible, we will provide a description of the personal data we collect and explain how it will be used. Political opinions, party membership, religion or religious beliefs, trade union membership, criminal records or health records are considered very sensitive data. > Secondary purpose related to primary purpose
With your consent or if required by law or permitted to share information with consent
We will receive your information as directly from you as possible. However, sometimes we can get information from other sources.

In these cases, we will do so in good faith to keep you informed of the message the third party has sent to us. Cleaning Mates For You will inform you and obtain your consent before sharing your information with third parties. We will comply with the law to disclose your personal information.

Protection of Personal Data

We store your data in accordance with data security and to prevent unauthorized access, misuse, loss, alteration and disclosure. When we no longer need your personal information for the reason we collected it, we will take reasonable steps to delete or permanently destroy the information. However, we will retain customer information, which includes most personal information, for at least seven years. Information about you and its updating or correction. If you would like to access your personal information, please contact us in writing.

Before providing the requested information, we will request identity verification to protect your personal information. Accurate and on time. We will take reasonable steps to ensure that your personal information is accurate, complete and up to date. If you believe that the information we currently have is incorrect or inaccurate, please let us know as soon as possible so that we can update our information and continue to provide you with good service. The policy is published on our website and may be updated at any time.